Confidentiality & Medical Records

The practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared others in the following circumstances:

- To provide further medical treatment for you e.g. from hospitals.

- To help you get other services e.g. from social work department. This will require your consent. 

- When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the health board and government plan services e.g. for diabetic care.  if you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administrative staff require access to your medical records in order to do carry out their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff. 

Please see link below to access the Practice Policy on Data Protection 

Data Protection Policy

The Practice will carry out Data Protection Impact Assessment (DPIA) as a process to minimize data protection risks when involved in new projects. A DPIA will describe the nature, scope, context and purposes of the processing. It will also identify and assess any risks  and identify any additional measure to mitigate those risks.

Before processing a DPIA, advise will be taken from the Practice data protection officer. If any risks are identified which cannot be mitigated then the Information Commissioners Office will be contacted.

We aim to publish all our DPIA's on our website. Currently there are no DPIA's to publish.

Freedom Of Information

Information about general practitioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the Practice Manager. 

Access To Records

In accordance with the data protection act 1998 and access to health records act, patients may request to see their medical records. Such requests should be made through the Practice Manager and maybe subject to administrative charge. No information will be released without the patient consent unless we are legally obliged to do so. 

For more information, please click the link below

Access to Medical Records Policy

Subject Access Request (SAR)

Violence Policy

The NHS operate a zero tolerance policy with regards to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person's safety. In this situation we will notify the patient in writing of their removal from the list and record in the patient's medical records the fact of the removal and the circumstances leading to it.